Dr. Joo Kim is a highly educated and accomplished professional with a passion for healthcare. She is a CSUN Health Sciences Department faculty member, an Asian Medicine Specialist at the Klotz Student Health Center, and the co-founder/Director of Operations for a podiatrist group.

Dr. Kim earned her Bachelor's degree in Biology from the University of Southern California, where she graduated with honors. She went on to earn her Doctorate in Business Administration from Grenoble Ecole de Management, a leading international business school with EQUIS (European Quality Improvement System), AACSB (The Association to Advance Collegiate Schools of Business), and AMBA accreditations (The Association of MBAs).

She is the director of operations for Comprehensive Podiatric Care Inc, coordinating providers and care for more than 1000 beds.

Specifically, her research focuses on the following areas:
1) Establishing a bridge between health administrators and clinicians for improved healthcare.
2) Eliminating health disparities in the current society.
3) Cost-effective methods for improving care quality.

Her current studies include Implementing Video Demonstrations for Pressure Injury Prevention Education for Certified Nurse Assistants, Licensed Vocational Nurses, and Registered Nurses in Long-Term Care Facilities and Cost reduction in the dementia department of a nursing home with Horticulture therapy.

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PROFESSIONAL EXPERIENCE

03/19- Present Comprehensive Podiatric Care Inc. Chatsworth, CA - Director of Operations

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of the business to ensure smooth progress.
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resource allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

01/13-Present  California State University, Northridge Northridge, CA - Part-time Faculty

• Teach University 100 Freshman seminar
• Teach Health Sciences 131 Health and Society
• Teach Health Sciences 312, Introduction to Health Administration
• Teach Health Sciences 313, Health Administration
• Teach Health Sciences 314, Organization And Delivery of Health Service
• Teach Health Sciences 335, Holistic Health
• Teach Health Sciences 413, Leadership
• Teach Health Sciences,436 Health Concerns of Adolescents
• Teach Health Sciences 438, International Health
• Teach Health Sciences 442, Health Disparities
• Teach Health Sciences 494, Internship
• Teach Health Sciences 526, Women’s Global Health

10/09-Present  California State University Northridge   Northridge CA - Academic Assistant in Health Administration/ Special Advisor

• Co-coordinates and prepares class lectures
• Assists and operates with student academic advisement for the CSUN Department of Health Sciences
• Institute for Healthcare Improvement Open School, local chapter faculty advisor
• Student Organization for a Holistic-approach to Health and Leadership Advisor
• Institute of Community Health and Wellbeing Committee advisory board member
• Phi Beta Delta International Scholar Honor Society advisory board member

10/06-Present  California State University, Northridge  Northridge CA - Asian Medicine Coordinator and preceptor at the Klotz Student Health Center (SHC)

• Provide acupuncture treatments to students, faculty, and staff
• Offers stress reduction and meditation programs at the SHC and its Living Well Lounge at the Oasis wellness center.
• Provides presentations and programs on wellness for the CSUN Employee Assistance Program of the Department of Human Resources
• Supervise Health Administration interns as a preceptor
• Accreditation Association for Ambulatory Health Care (AAAHC) accreditation preparation team.
• TeamSTEPPS master

01/12 – 09/13 CSUN Tseng College, Northridge, CA - Instructor/ Coordinator

• Designs lectures and teaches students from Korea
• Provides resources that enhance international student learning in the US classroom.  
• Operate student coordination

QUALIFICATIONS

• A highly motivated and accomplished instructor
• Demonstrates the skills to motivate, encourage, guide, and lead colleagues as a TeamSTEPPS master
• Utilizes a dynamic, synergistic style when collaborating with colleagues individually and in teams
• A lifelong advocate of active learning and advancement; effective in inspiring ongoing learning and growth in others
• Dynamic and effective leader and mentor
• Effective, efficient coordinator of educational projects and programs
• A dedicated acupuncturist with a reputation for caring for patients
• Compassionate caregiver who quickly establishes and maintains rapport with patients
• Respected professional with certification and expertise in acupuncture techniques and Asian medicine
• Sensitive and empathic team player with finely tuned communication and interpersonal skills

PUBLICATIONS

• The Creation and Implementation of the Newly Implemented Korean Health Education Specialist Certification
• Risk behavior and health service needs of sex workers returning to brothels in South Korea.
• Implementation of Clinical Shadow Experience (CSE) for Health Administration interns during the COVID-19 Pandemic

GRANTS

• California State University Northridge, Health and Human Development Challenge Grant
• California State University Northridge, Office of Community Engagement
• Faculty Engaged Research and Creative Activity Grant

LANGUAGES

Bilingual: Fluent in English/ Korean

VOLUNTEER EXPERIENCE

• Special Olympics World games 2015
• Faculty Senate Committee member on Extended Learning
• Upsilon Phi Delta Committee (AUPHA) member
• Faculty advisor for IHI chapter and SOHHL club at CSUN
• Guest speaker: Series of lectures in Asian Medicine for the LIFE program at Park La Brea
• Radio Program guest, Radio Korea: Informing listeners about Asian Medicine
• Mission trips to Mexico with Wilshire United Methodist Church mission team

CERTIFICATIONS & LICENSES

• Completed collaborative certificate program in Asian Medicine with Dongguk University and the University of Southern California
• Licensed Acupuncturist in the State of California
• Certified TeamSTEPPS master by Agency for Healthcare Research & Quality
• ACUE Micro-credential in Effective Online Teaching

PROFESSIONAL MEMBERSHIPS

• Korean Acupuncturist Association
• USC Alumni Association
• American Public Health Association
• Association of University Programs in Health Administration
• Institute for Healthcare Improvement